Proud Sponsors of the Extra Mile Award: How Only Lifts Brings Award-Winning Service to Every Home Lift

This year, we had the pleasure of sponsoring the Extra Mile category at the 1066 Business Awards, hosted by the Let’s Do Business Group. The award celebrates businesses and individuals who go above and beyond. That ethos is something we carry into every site visit, every callout and every home lift service we deliver.
We’ve always believed that good service is the starting point, not the finish line. So, sponsoring this award felt like a perfect fit for us. In this article, we’ll share what the “extra mile” means to us, how we bring that in our service and why it matters to the people we support every day.

Our Commitment to Quality and Care

At Only Lifts, our primary focus is delivering reliable and efficient lift solutions. Our commitment extends beyond basic services. We provide customised lift solutions tailored specifically to each customer’s individual needs. Our engineers and support teams take the time required to understand your requirements thoroughly. We focus on safety, efficiency and the practical demands of your home or property.

This means offering honest, straightforward advice about home lift products and services. We clearly explain the options available, ensuring you understand every step of the process. By investing in continuous training and professional development, our team stays up to date with the latest industry standards and innovations.

Supporting Local Excellence: The 1066 Business Awards

The 1066 Business Awards, organised by Let’s Do Business Group, celebrated businesses across Hastings and Rother that demonstrate outstanding commitment in their industries. As sponsors of the Extra Mile award, we honoured companies and professionals who consistently go beyond expectations in serving their communities and customers.

Only Lifts chose to sponsor this category because it aligned deeply with our company ethos of continually exceeding expectations in the home lift sector. Supporting local business excellence reflects our genuine commitment to quality and service.

What the Extra Mile Looks Like at Only Lifts

At Only Lifts we believe providing trusted home lift service involves more than completing a job successfully. It means consistently exceeding expectations through clear communication proactive solutions and reliable maintenance practices.

Our approach to home lift service includes:

  • Tailored Maintenance Solutions
    We assess every lift individually and provide maintenance plans that suit the specific system and environment.
  • Comprehensive Aftercare
    We stay in touch after installation to make sure everything runs smoothly and to answer any questions.
  • Transparent Communication
    We provide clear and honest explanations regarding your lift’s condition available options and necessary maintenance steps. Understanding your lift fully allows you to make informed decisions without technical confusion.
  • A Stellar Local Reputation Built on Trust and Quality Service
    Only Lifts is endorsed by Which? as a Trusted Trader and is a member of the British Healthcare Trades Association (BHTA) bound by the Trading Standards code of practice.
  • National Award-Winning Customer Service
    Our commitment to exceptional customer care is nationally recognised. Trusted Assessor and Only Lifts Director Gary Tidman received the prestigious Individual of the Year Award from the BHTA based entirely on positive customer feedback.
  • 24/7 Responsive Service
    Understanding the critical role a home lift plays, we prioritise rapid and reliable response times for emergency callouts, repairs or any questions you may have.

These commitments exemplify our core value of consistently going the extra mile to offer genuinely trusted and professional home lift service.

Built on Service. Backed by Trust.

From first quote to installation, our team is committed to making your home lift experience smooth, safe and stress-free.

Service You Can Rely On

Sponsoring the Extra Mile award demonstrated our ongoing commitment to high standards. However, our dedication extends far beyond an awards ceremony. Every member of our team is committed to maintaining those standards every day across every interaction with our customers.

Our continuous investment in training industry certifications and product knowledge means customers can always depend on Only Lifts for reliable and knowledgeable service. Our reputation is built not only on the products we install but also on the lasting relationships and trust developed with each customer.

Talk to Our Team

Choosing a home lift provider is an important decision. At Only Lifts, we make the process clear with straightforward guidance and honest support from the start. Whether you’re exploring your options or planning a new installation, our team is here to help. We offer expert advice built on years of experience with a focus on safety, reliability and long-term value.

Get in touch to speak with us about the right home lift service for your home. We’re here to answer your questions, explain your choices and help you take the next step with confidence.

Not sure where to begin? Try our short form to find your perfect home lift and see which solution could be right for you.

Aritco Compact Home Lift in a modern home

Final Thoughts

Only Lifts is proud to have sponsored the Extra Mile category at the 1066 Business Awards, highlighting our deep commitment to quality, trusted home lift service.

This year’s winner, Bodiam Boating Station & Lime Wharf Café, stood out for their dedication to service and community. These are values that strongly align with what the Extra Mile category represents. Supporting this award gave us the opportunity to recognise those who consistently go further to deliver meaningful impact through their work.

Thank you to Let’s Do Business Group for hosting an event that celebrates the people and businesses setting the standard in Hastings & Rother. We were pleased to be part of it and proud to stand alongside others who value quality, care and consistency in everything they do.